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MCS Influencers
Information and communication is key to the metal industry's success
You must build solid business practices that ensure long-term commitment and the best possible protection for the communities we serve. MetalCoffeeShop™ is proud to connect the metal industry through our influencer program. In this program, experts and professionals from across the industry come and share the expertise they've gained through their ...
Technology is a crucial tool today
MCS Influencer Randy Chaffee says technology can make a person more present with their current customers, future customers and people in the industry. Editor's note: The following is the transcript of a live interview with Randy Chaffee. You can read the interview below or watch the full video. Megan Ellsworth: ... hi, ...
Ensuring sustainable products and practices
MCS Influencer Holly Gotfredson says prioritizing sustainable products from the very beginning will mitigate cost overruns without sacrificing the eco-health of the building. MetalCoffeeShop® is incredibly proud to act as a bridge within the industry, connecting and supporting people in all different parts, from manufacturing, to technology and more! One of ...
Giving the industry a voice
MCS Influencer Randy Chaffee recommends roofing professionals join local advocacy groups to find community and boost their industry's voice. Editor's note: The following is the transcript of a live interview with Randy Chaffee of Source One Marketing, LLC. You can read the interview below. Megan Ellsworth: Hello everyone. Welcome back. My ...
How metal raises the bar for sustainability
MCS Influencer Jerry Iselin says sustainability is a significant advantage of using metal roofing. As the digital world continues to grow more expansive and harder to navigate, it can be hard to find the reliable advice you're looking for. That's just one of the reasons MetalCoffeeShop™ wanted to bring together experts ...
It's time to seize the opportunity to give back!
MCS Influencer Randy Chaffee says feedback keeps everybody more focused and energized to take needs from the members to the government agencies. Editor's note: The following is the transcript of a live interview with Multimedia Manager Megan Ellsworth and Randy Chaffee, the owner and CEO of Source One Marketing, LLC. Megan ...
How warranty and certification can build trust
MCS Influencer Jena Jackson says that, as a supplier, they remove doubt from the minds of contractors by certifying sub crews. Every month, the MetalCoffeeShop crew sends a prompt or question to the industry experts in our influencer program to create an avenue for them to share their knowledge and experience. ...
How project visits and procedures maintain high standards
MCS Influencer Erik Trefzger says that consistently communicating expectations creates a proactive environment that promotes a safety-first mentality among subcontractors. At Orca Roofing & Exteriors, we prioritize not only the quality of our work but also the safety standards upheld by our subcontractors. To ensure a seamless alignment with our company ...
The importance of reflecting on data and processes for improvement
MCS Influencer Erik Trefzger says they have improved their close ratio by optimizing their roof repair processes. Editor's note: The following is the transcript of a live interview with Multimedia Manager Megan Ellsworth and Owner of Orca Roofing and Exteriors Erik Trefzger. You can read the transcript below or listen to ...
Developing business processes to adapt as challenges emerge
MCS Influencer Ken McLauchlan says that the sales and delivery process is vital to growth and profitability. Our focus as a company is to provide the best experience to the customer by providing industry leading products with world class sales and service. So, following up from the show, the sales and ...
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