By Anna Lockhart.
Artificial intelligence (AI) technologies are changing how people do business. In a product demonstration at the FinovateSpring event, Sebastian Jimenez, founder and CEO of Rilla, showcased the power of the software. Rilla is a state-of-the-art speech analytics program, which uses artificial intelligence technology to analyze uploaded conversations and provide valuable feedback that sales reps and business professionals can use to perfect their customer conversations.
For the individuals going out and speaking with customers face-to-face, this software can provide them with valuable feedback on which talking points work best in closing deals, just by recording and uploading conversations. By relying on traditional feedback methods like surveys, companies often miss out on the feedback that can make a significant difference. With Rilla technology, the report automatically takes in all data and creates an accurate report that is based on analytics.
“With Rilla, we are not only transcribing the conversations, but we are also using natural language processing to detect if your representatives are following the sales process,” Sebastian shared. He continued, “We don’t have to rely on hearsay any more to see what the pain points are for our customers. I just ask Rilla and it tells me in real-time... You can just go right to the identified key points of the conversation and give your reps feedback.”
In this demonstration, Sebastian walked the audience through the app’s uploading and results processes. Rilla technology is incredibly simple and user friendly, allowing users to access the key results and feedback instantly, no hassle of tracking down written survey responses or decoding online reviews.
Learn more about Rilla in their Coffee Shop directory or visit www.rillavoice.com.
About Anna
Anna Lockhart is a content administrator/writer for the Coffee Shops and AskARoofer™. When she’s not working, she’s most likely to be found with her nose in a book or attempting to master a new cookie recipe.
About Rilla
Rilla is a speech analytics software designed to help businesses in the home improvement industries boost their business. By using Rilla’s innovative software to record and analyze thousands of conversations, businesses can refine and identify key conversation points that best sell their products and services. Rilla provides sales reps and businesses with the tools to best reach their customers. Learn more about Rilla at www.rillavoice.com.
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