Midwest Roofing Contractors Association (MRCA)

MRCA How to Start or Grow a True Service Department

How to Start (or Grow) a True Service Department (Part 5 &6)

November 5, 2020 at 6:00 p.m.

By Greg Hayne, Roof Management. Part 5 – Just What Is “Great Service?” Last issue we established that “Great Service” and “Great Communication” are essentially the same thing. We gave you a couple of simple suggestions that will make a difference in your company and that everyone can and should implement. Here ...

How to Start (or Grow) a True Service Department (Part 3 & 4)

September 9, 2020 at 6:00 p.m.

Building a service department requires “selling” services, being customer focused and staffing organically. By Greg Hayne, Roof Management. Part 3 – “10 easy steps”…NOT! When contractors approach us to talk about how to grow their service departments we usually start by reviewing with them the information we presented in Parts 1 and 2 ...

How to Start (or Grow) a True Service Department (part 1 & 2)

August 16, 2020 at 2:00 p.m.

Learn better and smarter ways to work. By Greg Hayne, Roof Management. Part 1- Common mistakes that paralyze you This is the first in a multi-part series on “How to start or grow a true service department.” The ideas, concepts, fundamentals and tools that will be presented have come from our work helping ...

Findings of Low Rise Foam Adhesive Test Program

August 8, 2020 at 2:00 p.m.

By MRCA. What impact does variation in foam ribbon spacing have on ultimate roof uplift capacity? Recently the MRCA Technical and Research Committee commissioned a research and testing program to investigate the effect on bond capacity of various low-rise foam adhesive ribbon spacings used to adhere together layers of polyisocyanurate roofing insulation ...

Jobsite Safety has Never Been More Important

July 29, 2020 at 2:00 p.m.

By Colin Sheehan, RCS Reporter. The MRCA’s annual ELITE Safety Program Awards recognize companies that keep safety at the top of their list. Are you making safety a priority within your crew and in your company? Do you understand the importance of your employees feeling safe on the job? Are you constantly ...

Passing of Rene Dupuis

June 14, 2020 at 2:00 p.m.

Long-Time MRCA and NRCA member passes away. Rene Dupuis has been a long time member of the MRCA family. He is a most deserving recipient of the MRCA James Q. McCawley Award and worked many years with the MRCA Technical and Research Committee. His contribution of research and insights ...

MRCA 71st Annual Conference & Expo Canceled

June 8, 2020 at 6:00 p.m.

As important as this convention is to all of us, your safety and well-being is paramount to the MRCA. The MRCA Board of Directors has made the difficult decision to cancel the MRCA’s 71st Annual Conference & Expo scheduled for November 10-12, 2020 in Milwaukee, Wisconsin due to the current ...

Giving Back To The Industry

May 14, 2020 at 2:00 p.m.

By Rod Petrick, President, Ridgeworth Roofing Co., Inc. My dad gave me some of the greatest advice that has inspired me throughout my professional life. I have spent my entire professional life in the roofing industry. Becoming involved in 1975, over the span of 45 years, I transitioned from an apprentice roofer ...

Congratulations to MRCA 2019 Award Winners

January 19, 2020 at 2:00 p.m.

By MRCA. Kurt Steinkuhler, MRCA Past President wins James Q. McCawley Award. On November 21st, Ronnie McGlothlin of Empire Roofing Inc. (Ft. Worth, TX), presented the most distinguished award MRCA bestows, The McCawley Award. In recognition of the devotion given in his life to the industry, MRCA established the James Q. McCawley Award, ...