By Evelyn Witterholt. Here’s what has been trending on the MetalCoffeeShop™ (MCS) newsroom this past month. Looking back at our top articles from September, the subject of COVID-19 is still something that interests our readers. One of our most-read articles came to us from Trent Cotney, partner at Adams & ...
By Dani Sheehan. Building cross-cultural connections starts by entering the conversation. Celebrate Hispanic Heritage Month by learning something new about your Latino coworkers. September 15 to October 15 marks National Hispanic Heritage Month each year in the United States. Its purpose is to celebrate the history, culture and contributions of ...
By John Kenney. It’s important to know what you’re dealing with when it comes to renovating or installing a low-slope roof. This article covers the basic terms home and building owners may want to familiarize themselves with in preparation for working with a low-slope roof. Editor’s note: John Kenney ...
By John Kenney, Cotney Consulting Group. If you're a roofing contractor, understanding the motivations behind your customer's decisions can elevate your sales and service delivery. When it comes to the intricacies of sales, Brian Tracy's "The Psychology of Selling" is considered one of the paramount resources in the world. Dive into chapter ...
By John Kenney, Cotney Consulting Group. Learn how you can create a work environment that thrives on promoting innovation and continuous learning. Part 1 of this article series focused on constructing a successful team, emphasizing the importance of leadership, hiring the right team members and building an effective team through strong leadership, ...
By John Kenney, Cotney Consulting Group. Here's how roofing industry leaders can uphold important safety requirements. The inherently demanding and risky roofing industry requires an elaborate planning strategy to minimize hazards and ensure a safer work environment. The essence of this planning goes beyond allocating crews, tools and materials. It includes prioritizing ...
RCS Influencer John Kenney says that by creating succession plans, roofing contractors can ensure the generational transition is seamless. In the roofing industry, many businesses are family owned, spanning multiple generations. As such, generational changeovers are not merely about business continuity but are also deeply personal. The challenge lies in ensuring ...
RCS Influencer John Kenney says that review tools can help roofing contractors manage the narrative around their brand. In today's digital age, online reviews are the lifeblood of local businesses. This is especially true for roofing contractors, whose reputation can significantly influence a customer's decision. The contemporary roofing contractor now has ...
MCS Influencer John Kenney says that contractors must evolve their sales processes to meet customer expectations. Much like many other industries, roofing has witnessed significant transformation over the past few decades. The increased demand for residential metal installations and an evolving digital landscape are reshaping how roofing contractors approach the sales ...
By Dani Sheehan. Join RCS in Las Vegas, Nevada this September 23 – 25, 2023 and listen to experts in the industry as they discuss immigration, insurance, sustainability, leak protection and so much more. Fast approaching, you won’t want to miss the Western Roofing Expo by the Western States Roofing ...