By Centerpoint Connect. Learn active listening skills and other tips for taking customer relationships from good to exceptional. When was the last time you remember receiving great customer service? Did you leave a review for your barista when she made the drink you ordered and wished you an exceptional day? More ...
By Anna Lockhart. Choosing metal roofing panels when replacing your roof is a great idea. The roofing pros at McElroy Metal share their fifteen reasons why. Editor’s note: Share this article with your customers to highlight why they should consider metal roofing when looking for a roof replacement! ...
By Certified Contractors Network. Ensuring a successful hire and the essential steps to find a good employee who aligns with your expectations and enhances your work environment. Whether you are seeking to add a new member to your roofing crew or hire an office assistant, it is essential to find ...
By Spectrum. Understand your customers’ needs before the appointment and walk into every interaction as an expert when you use Predictive Portraits™. Do you ever walk into an appointment feeling unprepared with a new customer? With Predictive Sales AI (PSAI), you can better understand your customer base before you even ...
By Adam Cabrera. In the rapidly evolving world of roofing, staying ahead of the curve with the latest techniques and technologies is crucial for contractors. Companies like Polyglass are playing a critical role in educating, offering support and training for those in the field. During a recent episode of ...
By John Kenney, Cotney Consulting Group. Industry expert, John Kenney, shares his top advice on how to cultivate and maintain quality leadership and teams. The construction of a successful team involves more than merely assembling a collection of individuals possessing the right set of professional skills. It begins with a comprehensive ...
By Jobba. On September 27, 2023, at 1 p.m. CT, Jobba will be hosting a special webinar on technology and why it’s difficult for some contractors to implement successfully. Jobba is pleased to welcome Chad Westbrook, founder of Service Alignment, and Ryan Kline, head of client services from Jobba, as they discuss ...
By Rich Carroll, Carroll Consulting Group. Building a strong foundation: The key to employee retention In today's competitive business landscape, attracting and retaining top talent is crucial for the success and growth of any organization. Employee retention, the ability to retain skilled and valuable employees over the long term, has become ...
By Adam Cabrera. More than a job-search platform, ToolBelt is designed to foster lasting professional relationships. In a recent episode of MetalCast, hosted by Heidi J. Ellsworth, a critical issue within the construction industry was discussed — the labor shortage. Joshua Engelbrecht, CEO and founder of the online platform ToolBelt, ...
By McCormack Partners. Learn how recruitment firms like McCormack Partners can help you with growing your roofing business. Growing a roofing business isn’t an easy task, especially when looking for the right talent. What got your company to where it is now isn’t necessarily going to be what it needs to reach ...