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MetalCoffeeShop™ Welcomes Rilla!

MCS Welcomes RillaVoive
August 10, 2023 at 6:00 a.m.

With this state-of-the-art speech analytics program, Rilla empowers you to elevate your sales interactions by coaching field reps with your customer’s needs in mind. 

MetalCoffeeShop™, the industry-leading place to get information on all things metal construction, is pleased to welcome Rilla into its community for metal contractors. 

If you have ever felt like you don’t have enough time to properly coach your sales team, and don’t have the resources to outsource to an outside sales team, Rilla can help. By partnering with Rilla you have access to conversations no matter where you are! Listen to recordings on your morning commute and then jump right in with the field rep to hone their unique strengths and weaknesses. Industry leaders and sales reps alike love the targeted coaching this provides, taking into consideration not just a rep’s selling style, but the needs of their customers. 

Companies that have invested in speech analytics with Rilla have increased their conversions by 50 percent. And managers have twenty-four times more visibility into field activity, and a time savings of eight times what they normally spend during ride alongs. 

With Rilla’s speech analytics, you can improve your field sales in three easy steps: 

  1. Talk: Field reps don’t have to change their daily activities! Simply encourage them to talk as they do on any other day. 
  2. Capture: There is no need for bulky technology or time taken away to install fancy software. Install the Rilla App and capture conversations from phones or tablets your reps are already using. You also maintain a normal selling environment that’s less invasive than ride alongs, which can feel performative. 
  3. Analyze: With Artificial Intelligence technology, conversations are automatically transcribed for analysis. No extra work needed. 

Spencer Fennel, a sales team leader for Garcia Roofing, said “I’m a team lead and I manage five reps. Before Rilla it was impossible for me to coach them properly while focusing on my own sales...What I like about Rilla is I can skip to the part I know they are struggling with. I have a rep that struggles with the close so I go straight to the part where he is presenting price. I like that I’m able to do that, home in on individuals and what they need help with.” 

MetalCoffeeShop™ is proud to welcome Rilla!

Learn more about Rilla in their Coffee Shop directory or visit www.rillavoice.com.

About Rilla 

Rilla is a speech analytics software designed to help businesses in the home improvement industries boost their business. By using Rilla’s innovative software to record and analyze thousands of conversations, businesses can refine and identify key conversation points that best sell their products and services. Rilla provides sales reps and businesses with the tools to best reach their customers. Learn more about Rilla at www.rillavoice.com.  



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IRE - Banner - IRE 2025 _11.21.24
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