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Cass Jacoby
Making the Customer’s Day Every Day
By Cass Jacoby, RCS Reporter. Southeastern Metals™ (SEMCO) employees share their best customer stories about going above and beyond and thoughts on watching their company grow. SEMCO has changed a lot through Customer Service Manager Lee Ann Riddle’s 23 years with them. “I have learned so much ...
Why You Should Be Educating Homeowners While on the Job
By Cass Jacoby, RCS Reporter. Transparency on a job helps homeowners make better informed choices that mean better buildings. In a RoofersCoffeeShop® Read Listen Watch™ (RLW) now available on-demand, Nick Nobbe talks with Heidi J. Ellsworth, RCS partner, about how the key to winning more jobs, making sales and ...
Making the Leap: From Hobby to Career, the Story of Leap
By Cass Jacoby, RCS Reporter. How the game-changing CRM Leap found its way to the roofing industry and simplified the estimating process. The multimillion-dollar idea that Leap would become, oddly enough, started with windows. Leap’s Chief Executive Patrick Fingles was a 24-year-old father of two, separated from his wife making ...
Maria Alcala Mobilizes Her Community to Replace Roof on Alexandria House
By Cass Jacoby, RCS Reporter. The roofing industry’s dedication to community and protecting others shines through with the expedient work on the Alexandira House. The Alexandria House provides transitional housing for women and children, offering a safe and supportive environment for families as they become more economically stable and ...
New Duplicate Records Functionality Makes Your Jobs Run Smoother and Faster
By Cass Jacoby, RCS Reporter. JobNimbus introduces a new feature on their web and mobile app that makes it easier to recreate records. Worry no more about wasting time by tediously entering data points manually! The new functionality added to JobNimbus’s web and mobile app allow you to duplicate ...
Navy Veteran and Her Mother Receive New Roof for Free
By Cass Jacoby, RCS Reporter. Leslie Carroll has roof fixed after years of roof issues, giving her a renewed peace of mind. Navy Veteran Leslie Carroll served active duty for two years stationed in Australia, Guam and Bermuda before civilian service. “I truly loved being in the military. I ...
Roofing Contractors Association of Washington Has Some Fun Summer Plans
By Cass Jacoby, RCS Reporter. Members look forward to a summer of golf and fishing to generate funds to support the RCAW. The Roofing Contractors Association of Washington (RCAW) knows how to do summer right! The association has cooked up some fabulous plans for fun in the sun, from golf ...
Roofing Projects Never Looked So Good
By Cass Jacoby, RCS Reporter. Watch Johns Manville products in action with this playlist of videos featuring completed projects. Marcus high school Marcus High School needed a reroof after their previous system was damaged by hail. The project called for a durable solution and Martin Tomlinson Roofing was up ...
Army Veteran Overwhelmed With Gratitude by Support From Veteran Housing Programs
By Cass Jacoby, RCS Reporter. After over a decade of protecting others, Chris Hayes and his family are gifted protection in the form of a new roof. Chris and Vanessa Hayes had been saving up for a new roof for years, “We were just waiting for the financial bit ...
Top 10 Coffee Conversations
By Cass Jacoby, RCS Reporter. We count down the Coffee Conversations you won’t want to miss! The Coffee Conversations podcast from RoofersCoffeeShop® invites you to pour a cup of coffee and sit with experts for conversations about what is top of mind for roofing contractors and the overall roofing ...
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